Tallinn Card City Guide user survey

1. How satisfied are you with the Tallinn Card mobile app?

Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

2. Have you purchased a Tallinn Card?

Yes (or planning to)

4. Which types of additional information would be most valuable to you in the app?

(select up to 3)

5. What features would you have liked to see in the app that are currently missing?

6. Did you experience any problems when purchasing or activating your Tallinn Card?

Everything went smoothly

I had a problem when purchasing in the app

I had a problem when purchasing in the online shop

I had a problem when activating the card in the app

I haven’t purchased a Tallinn Card

Other (please specify):

7. How did you purchase your Tallinn Card?

Directly through the mobile app

From the visittallinn.ee website online shop

Received it as a gift

I use a physical Tallinn Card

I haven’t purchased a Tallinn Card

8. How many times have you visited Tallinn?

This is my first visit

This is my second visit

I have visited 3 or more times

I haven’t visited Tallinn yet

9. Do you have any additional comments or feedback you would like to share?

Tallinn Card City Guide mobile app user survey